Job Description

The Project Manager provides support to the Project Management Office by administering & managing the IT services projects.

Responsibilities:

• Provide administrative support and coordination of a project or a portfolio of projects
• Support a team of project managers through processing and tracking project orders (resources, transportation, etc), and tracking data and report on projects including financial reporting/billing
• Effectively communicate with all department personnel and any necessary operational groups.
• Organize, track and distribute project data to field teams designated to specific projects.  This could include but not limited to schedules, emails, time tracking and budgeting etc.
• Provide status reports to management on actions completed and planned
• Keep all systems updated as needed by project.  I.e.. inventory management system orders, field technician management system.
• Assisting Resource Managers with project needs such as scheduling vehicles for field technicians, deliveries, confirming work sites and confirmations of work completed sign offs.
• Maintain PMO knowledge and provide support for on-time development and delivery of IT solutions.
• Develop requested documentation and communications as requested.
• File and maintain project related documentation.

Requirements:                                      

Mandatory

• Excellent verbal and written communications and ability to interact with all levels of an organization
• Experience in customer service capacity
• Experience working in a project-focused and field services centric environment
• Ability to proactively develop and implement strategies that significantly mitigate risk and improve operations
• Ability to work and adapt to change in a fast paced environment
• Ability to adapt to new technology
• An understanding with functional and technical design during software development and implementation
• Must be able to work independently, exercise judgment, and possess strong interpersonal skills.

Required Skills