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Returns Specialist
Islamabad, Rawalpindi
Apply By Feb 18, 2021
Job Description (total positions: 1, posted on: Jan 29, 2021)

Job Description

Process client returns into Company stock and suppliers using in house processing software.

  • Apply for supplier RMA (Return Merchandise Authorization) numbers.
  • Ensure where appropriate products are shipped to the supplier
  • Ensure  Zero outstanding open RMA’s in the database aged over 60 days
  • Develop and maintain good relationships with customers/manufacturers by most appropriate communication method (i.e. fax, email, telephone) to aid smooth operation of returns.
  • Transferring stock from bin to bin or warehouse-to-warehouse using in house processing software.
  • Familiarize and obtain a thorough understanding of in house processing software. (AX and MS Outlook)
  • Ensure goods are identified correctly prior to shipping.
  • Liaise with internal departments.
  • Arrange and co-ordinate deliveries with different couriers.
  • Provide support and assistance as required to meet the companies objectives, (i.e. picking, packing, invoicing, cycle counting, stock and stock takes).
  • Attainment of continuous improvements in quality and cycle time.


  • MBA Supply Chain
  • Entry Level - Fresh (Experience in procurement will be a plus)
  • Good communication skills
  • Background of working with US vendors, distribution, or the retail computer hardware/software industry, is preferred.
  • Expertise in vendor negotiation and administration, and proficiency with basic MS Office applications is also required.
  • Strong communication skills, both written and oral are required, as well as effective time management.

Required Skills

Basics Supply Chain, Vendor Management, Customer Management,

Information Technology
Supply Chain Management
Job Type
Full Time/Permanent ( Third Shift (Night) )
No Preference
Minimum Education
Career Level
Entry Level
Minimum Experience
Less than 1 Year